Skip to content

DEF CON 34 talks are here: 354 talks, summarized and searchable.

Browse DEF CON 34

Words Be Hard: How Security Can Speak Business Lingo

Sean Poris

PolicyTalks50 minBeginnerOpen on YouTube ↗

Where

Talks
LASCON 2024

Duration

50 min

Shows security practitioners how to frame findings in business terms, using empathy, active listening and influence with stakeholders.

Summary

Sean Poris opens with the gap that often separates security teams from the business: when security is seen as the "Department of No," stakeholders stop listening. He recommends a more collaborative stance, starting proposals by asking what the team is trying to achieve before raising risks.

The middle of the session covers business context. Sean suggests learning a company's culture through all-hands meetings, tracking the KPIs stakeholders are measured on, and timing requests around budget cycles, peak seasons and strategic planning, so remediation lands in quieter periods. He then covers empathy, active listening, and positional versus personal influence. A worked example compares the cost of a likely breach with a business opportunity to make a prioritisation case. A second example rewrites an SSRF finding for a product manager using a plain-language analogy, with generative AI suggested as a drafting aid for that kind of translation.

The closing portion focuses on relationships: joining launch celebrations and sprint planning, working through security champions embedded in development teams, and keeping rapport going when teams are remote. The takeaway is that clear, business-framed communication and sustained trust let security shape decisions rather than block them.

Related talks

Talks·54 min

  • LASCON
  • Policy
  • Date: Oct 2022
  • Location: TX

Chris Roberts · Charles Valentine

Explains how security leaders can win support from staff, vendors and boards by using plain language and working alongside other teams.

managementrisklessons-learned+2