Webinar | Navigating AI Security: Overcoming Market Challenges and Client Pain Points

Webinar Scope and Audience

ISMG’s Tom Field hosts Optiv AI services co-lead Brian Goldenbeck and Cisco distinguished security architect Keith O’Brien for senior practitioners navigating AI security market challenges. The session targets data governance, privacy, enterprise-grade AI deployment, and client pain points across industries rushing AI products to market.

People and Process Challenges

Goldenbeck notes organizational change management, AI literacy, and employee fear often exceed technical difficulty. Successful programs need champions, training, and messaging that AI augments rather than replaces roles while addressing repetitive-task automation expectations from leadership.

Technical Security and Agent Governance

Keith O’Brien describes Cisco’s AI security focus, including classifier models in AI Defense products protecting LLM applications. On agentic AI, he recommends phased feedback loops—heavy human reinforcement while agents learn tasks, then reducing interaction once behavior stabilizes—plus controls on data access, user interaction, and when autonomous actions should be disabled.