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Weaving Agentic AI into the SOC: A Practical Playbook for Operationalizing and Scaling Autonomy

Weaving Agentic AI into the SOC: A Practical Playbook for Operationalizing and Scaling Autonomy.

Summary

Overview: Benjamin Spencer of Optiv joins an ISMG session on weaving agentic AI into the SOC, sharing practical lessons from MDR operations and SOAR modernization efforts.

Key Topics: Where autonomous agents add measurable SOC value versus where they don't; guardrails for safe AI deployment; organizational hurdles from pilot to production; and avoiding treating AI as upgraded SOAR without engineering.

Technical Details: Spencer shares war stories from Optiv's attempt to operationalize agentic AI in detection and response workflows, emphasizing that AI agents require the same rigorous engineering as traditional SOAR playbooks, not less.

Takeaways: Agentic AI in SOCs needs deliberate engineering and guardrails, not just vendor promises. Teams should identify specific high-value triage tasks rather than attempting full autonomy replacement.

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